Norwegian Air, which has expanded service between the US and Europe, has received seven nominations in the highly acclaimed Passenger Choice Awards 2014. Norwegian is represented in more than half of the categories, including “Best in Region: Europe” and “Best Overall Passenger Experience”. The Passenger Choice Awards has become one of the industry’s most significant award programs for the airline industry.
Norwegian has previously won the Passenger Choice Awards in the categories “Best in Region: Europe” and “Best Inflight Connectivity and Communications”. This year, Norwegian has been nominated for the same categories, in addition to “Best Overall Passenger Experience”, “Best Inflight Publication”, “Best Inflight Video”, “Best Ground Experience” and “Best Single Achievement in Passenger Experience” for Norwegian’s interactive ‘Geotainment’ moving map.
“Norwegian’s decision to establish links to key cities in North America including New York and Los Angeles offers passengers real choice and affordable travel,” Stewart Wingate, CEO of London Gatwick said. “The launch also demonstrates the game-changing nature of the Dreamliner aircraft, which has less seats than older generation aircraft and therefore less reliance on transfer passengers. A two-runway Gatwick will best meet the needs of our rapidly changing aviation market, which looks very different today than it did even ten years ago. All of the signs point to Gatwick being the obvious choice for expansion.”
London – Los Angeles twice a week from July 2, 2014
Norwegian operates two weekly flights between London (LGW) and Los Angeles (LAX) – on Wednesdays and Sundays. The introductory fare is £199 one way.
London – New York three times a week from July 3, 2014
Norwegian operates three weekly flights between London (LGW) and New York (JFK) – on Tuesdays, Thursdays and Saturdays. The introductory fare is £149 one way.
London – Fort Lauderdale twice a week from July 4, 2014
Norwegian operates two weekly flights between London (LGW) and Fort Lauderdale (FLL) – on Mondays and Fridays. The introductory fare is £179 one way.
Norwegian’s long-haul operations In 2013
Norwegian commenced its long-haul operation by becoming the only low-cost carrier to offer flights between Europe and the US. Norwegian will have a fleet of 17 Dreamliners, whereof seven are currently in service and one more will be delivered in 2014. The company is planning to expand its long-haul fleet with even more 787 Dreamliners.
Norwegian offers long-haul flights between the following destinations:
Routes from New York (JFK): Oslo (OSL), Stockholm (ARN), Copenhagen (CPH), Bergen (BGO) and London (LGW)
Routes from Fort Lauderdale (FLL): Oslo (OSL), Stockholm (ARN), Copenhagen (CPH) and London (LGW)
Routes from Los Angeles (LAX): Oslo (OSL), Stockholm (ARN), Copenhagen (CPH) and London (LGW)
Routes from San Francisco (OAK): Oslo (OSL) and Stockholm (ARN)
Routes from Orlando (MCO): Oslo (OSL)
Routes from Bangkok (BKK): Oslo (OSL) and Stockholm (ARN)
As for the Passenger Choice Award nominations, Thomas Ramdahl, Norwegian’s Chief Commercial Officer, said, “It is a great pleasure that Norwegian’s employees’ hard work is valued so high among our passengers. To be nominated in seven categories together with many of the leading airlines of the world shows that our product, service and innovative way of thinking is highly appreciated. This is fantastic news.”
The Passenger Choice Awards has become one of the industry’s most significant award programs for the airline industry. This is because winners are chosen based on customer feedback. The Passenger Choice Awards comprise 13 individual categories and were created to give the flying public a voice in the passenger experience. The survey is open each May and June at http://www.passengerchoiceawards.com, and passengers are encouraged to vote every time they fly.
The winners will be announced at the Airline Passenger Experience Association (APEX) Awards Ceremony on September 15, 2014, in Anaheim, California, USA.
Norwegian was recently awarded the title “Europe’s best low-cost carrier” for the second year running by the renowned SkyTrax World Airline Awards, where the passengers themselves decide the winners. Norwegian also came third in the vote for “World’s best low-cost carrier”, only beaten by AirAsia and AirAsia X.
Norwegian is nominated in these Passenger Choice Award categories:
Best Overall Passenger Experience
Best in Region: Europe
IBERIA LINEAS AEREAS DE ESPANA
NORWEGIAN AIR SHUTTLE ASA
Best Inflight Publication
Best Inflight Connectivity & Communications
Best Inflight Video
Best Ground Experience
EL AL ISRAEL AIRLINES
Best Single Achievement in Passenger Experience (recognizing a specific achievement – rather than a general improvement – which an airline has successfully implemented)
Air Canada: Air Canada 787 GUI
Air France KLM: IFE upgrade with next generation GUI
Delta Air Lines: Delta Air Lines ’80s and Holiday Safety Videos
Norwegian: Interactive ‘Geotainment’ moving map
Virgin America: The NEW Safety Video
Founded in 1993 Norwegian Air Shuttle ASA, which is headquartered in Fornebu, Norway, is a low-cost airline listed on the Oslo Stock Exchange. Norwegian is the second largest airline in Scandinavia and third largest low cost carrier in Europe. More than 20 million passengers fly on its network per year. Norwegian has a route portfolio that stretches across Europe into North Africa and the Middle East, as well as long-haul flights to the US and Southeast Asia. The company has a total of 417 routes to 126 destinations and employs approximately 4,500 people in Norway, Sweden, Denmark, Finland, Estonia, UK, Spain and Thailand. The airline has 258 undelivered aircraft on firm order. In 2013, Norwegian was voted Europe’s best low-cost carrier of the year by the renowned SkyTrax World Airline Awards. Norwegian boasts of offering better leg room than most competitors, in-flight WiFi, world-class punctuality and a fleet of 96 aircraft with an average age of only 4.8 years.
For more information, visit norwegian.com.
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